FAQs
About The Works - FAQs
What is The Works - Gilbert?
The Works is a Coworking Space located in Gilbert, AZ at the Northeast Corner of Higley and Ray Roads. Our purpose is to support businesses by making available to them comfortable working spaces, fast internet, good coffee, private phone booths, and conference rooms.
Think of us as a business incubator where startups can have room to grow without the overhead of long-term leases. Others consider us a business center where they can meet with their clients and coworkers at a location other than the local coffee shop or their home office. Both descriptions are accurate.
Some of our members grew their businesses to a size that required them to leave their home office. When a potential client Googles your business address and finds a residential home, they may form an opinion (valid or not), that this isn’t a “real business”.
Some members work at The Works because they simply need to get things done. The home office environment doesn’t work for everyone. The distractions associated with a home office can stifle productivity levels.
I work irregular hours, Can I use my membership at any time?
Some of our membership plans include 24/7 Access to The Works. So whether you work very early, very late, or on the weekends, we have you covered.
How do I book a conference room if I’m not a member of The Works?
Non-members of The Works may book either of our 2 conference rooms directly from our website.
Conference Room Capacities
The Higley Room – Although the Higley room has seating for up to 10 people, 8 people is the unofficial maximum for comfort. 8 people would all be able to set up laptops with Wifi access and work comfortably. Large screen television allows for presentations. Whiteboards on North and South walls of the Higley Room.
The Ray Room – This room lends itself to smaller meetings with a maximum of 4 people. Typical use-cases are interviews, depositions, testing, attorney/client meetings, CPA/client meetings, and study sessions. This room also has a television for presentations.
Weekends and After Hours – If you haven’t booked a Conference Room with us before, we’ll need to meet you prior to using our conference rooms on weekends or after hours. Since you’d be using the space without staff members present, you’ll need to know a few things to make your meeting successful.
How to request an after-hours meeting Room Reservation
1) Create an account to request an after hours meeting room.
2) Then request an after-hours reservation for the Ray Room or the Higley Room.Full-time members – Some of our active members have access to our conference rooms as part of their membership plan at no charge.
Questions? Give us a call or come in for a quick tour of The Works. (480) 788-2296
What internet access will I have at The Works?
The Works provides a dedicated fiber optic internet connection to our members. Members can stream music, conduct video conference calls, make wifi phone calls, all without interruption.
We don’t share bandwidth with neighboring businesses.
Unlike shared “broadband” connections that are open to multiple users, our Dedicated Optical Line service guarantees us consistent, symmetrical upload and download speeds, making it ideal for businesses with high bandwidth needs and a reliance on cloud-based applications, video conferencing, or data-heavy operations.
What types of businesses are typical members of The Works?
Our members are diverse in the type of work they perform.
Some of our members work in the following fields:
- Sales (Tech and otherwise)
- Law (Attorneys)
- Test Preparation (High School Students preparing for the ACT/SAT tests)
- Software (Developers and Project Managers)
- Architects
- Mental Health Professionals
- eCommerce Businesses (Amazon, eBay, Etsy)
- Corporate Health
- Insurance Professionals
- Dietitian
- Construction
- Cryptocurrency Technologies
- CPA / Accountants
- Medical Billing
Would your business be a good fit for The Works? Let’s talk.
What is the atmosphere like at The Works? Will it be too loud for me to conduct business?
Sometimes the atmosphere is tranquil. Sometimes it’s bustling. Members who need privacy can always slip into one of our private phone booths to make that important phone call, record a podcast episode, or produce their next social media post.
For non-members looking to escape distractions from home (even for just a few hours) can book a day pass and use one of our phone booths. We see TeleMed professionals shuffling in from time to time to conduct telephone appointments with patients.
The foot traffic within our shared office space changes from hour to hour, day to day.
What is the parking situation at The Works?
We have plenty of free parking on both sides of our building.
What are my food and beverage options at The Works?
We have complimentary Coffee, Tea, and Drinking water.
We also have an AI Vending machine stocked with Soda, Iced Teas, Energy Drinks, Protein Shakes, and sweet & salty snacks.
What are some of the neighboring businesses to The Works?
- The Higley Post Office is on the other side of our parking lot, a 2-minute walk. This small, little known post office can help you avoid the long lines at the Val Vista USPS location.
- Wells Fargo is in our complex, 3 doors away
- Backyard Taco, Dutch Brothers Coffee, Orange Theory Fitness, and Dunkin Donuts are all across the street from us
- Sandoval Karate Studio, Creo School, and Can Dance Studios are also our neighbors
- The Epicenter Development and Air Guitar, the upscale convenience store across the street from us on the Northeast corner of Ray and Higley Roads
Is The Works the same as WeWork?
Yes and No. Yes in regard to The Works and WeWork both being Coworking spaces. No for other reasons. Read more about The Works and WeWork Space here…
Can I ride my bicycle to The Works?
Yes. We have a bike rack near our front entrance. Ride your bike or e-scooter (bring a lock 😀)
About Memberships
What Membership options are offered at The Works?
The Works offers the following membership plans:
Private Offices – When available, our typical private offices are intended for 1, 2, or 3 people. Some, but not all of our private offices are turnkey with desks and chairs. We often have a wait-list for private offices.
Dedicated Desks – For those who don’t need a private office, but still want a desk to call their own. These members leave their monitors, sometimes a file cabinet, and all the trinkets that make the desk their home base.
Unlimited – For those who want the freedom to come in any time and sit anywhere (except for someone’s dedicated desk)
5-day Pass – For those who need to escape the home office 5 days per month.Day Passes – For those who need to work at The Works for a few hours or an entire day. No membership involved. Just book your day pass, show up and get stuff done. The perfect escape from temporary distractions at home like construction projects, multiple friends/family members visiting, or an internet outage.
Virtual Mail – Sometimes referred to as a Virtual Office ro digital mail. This membership allows you to use the business address of The Works as your local business address.
We will accept your Google Verification Postcard and notify you so you can confirm your office location with Google for your “Google my Business” page.
We’ll accept deliveries for you (Monday – Friday 8:30am – 4:30pm) and notify you when they arrive.
How long does a membership to The Works last?
Memberships to The Works are month-to-month. We require 30-days notice to terminate your membership (similar to most gym memberships).
We have options for occasional use of The Works as well:
Day Passes enable you to work with us for a day or a few hours without having an active membership. A Day Pass is a great way to get a feel for what it’s like to work with us without committing to a membership.
5-day Passes – Work with us for 5-days within 30 calendar days.
Conference Rooms – For those who only need to use a conference room for a few hours or the entire day, you can check availability and reserve your conference room here.
About Meeting Rooms
Do I need to be a full time member of The Works to reserve a meeting room?
No. The meeting rooms are available to the public. Membership is not required to book a meeting room at The Works.
Can I book recurring meetings?
Yes. When booking a meeting room, you will have the opportunity have it recurring weekly, monthly, or quarterly.
24-hour cancellation policy applies. For example, suppose you book a 4-hour meeting in the Ray Room on the first Tuesday of November from 10am to 2pm, and choose to have it recur on the first Tuesday of every month for 6 recurrences. Fast forward 2 months to the January booking. You realize that you’ll need to cancel the January booking. As long as you cancel (by phone, email, or text) at least 24 -hours prior to the start of the January booking, we will refund that day’s booking charge.
About Day Passes
What is a Day Pass?
A Day Pass (sometime called a “Hot Desk”) is a one-day Pass to The Works.
- You’ll sit in any available desk.
- There is no charge for coffee, tea, water, internet access, and call booths.
- You can Book a Day Pass here or Drop in and buy your Day Pass when you arrive.
- Day Passes are valid Monday-Friday excluding US Holidays between 8:30am and 4:30pm
- Plenty of free parking
- Fast/reliable internet
What is a 5-Day Pass?
A 5-day Pass is a way to purchase (5) Day Passes at a discount
Like the Day Pass, you’ll sit in any available desk.
- Free coffee, tea, water, internet access, and call booths.
- You can Book a 5-Day Pass here or Drop in and buy your Day Pass when you arrive.
- 5-Day Passes are valid Monday-Friday excluding US Holidays between 8:30am and 4:30pm
- Fast/reliable internet
- Plenty of free parking
Need 10 or 15 days? No problem, you can purchase 2 or 3 5-Day Passes.
Need even more access? Consider our monthly memberships.
About Virtual Offices
What Virtual Mail options are available?
Active members can receive mail at The Works at no charge. “Active members” are those who are on a current 5-day Plan, Unlimited Plan, Dedicated Desk Plan, or in one of our Private Offices.
For those who aren’t active members, but still want to receive mail at The Works we offer a Virtual Mail membership. This allows you to use the business address of The Works as their local business address.
We will accept packages for you and notify you when they arrive.
We will scan, forward, or shred mail at your request.