Frequently Asked Questions
Everything you need to know about coworking, day passes, meeting rooms, and virtual mail at The Works in Gilbert.
About The Works
What is The Works - Gilbert?
The Works is a coworking space in Gilbert, AZ, at the northeast corner of Higley and Ray Roads. We give businesses a comfortable place to work, with fast internet, good coffee, private phone booths, and conference rooms.
Some people think of us as a business incubator, where startups can grow without the overhead of a long-term lease. Others use us as a business center for meeting clients somewhere other than the local coffee shop or a home office. Both are accurate.
Many members join when their business outgrows the home office. When a potential client looks up your business address and finds a house, they may decide (fairly or not) that you’re not a “real business.”
Others join simply to get things done. Working from home doesn’t work for everyone, and its distractions can sink your productivity.
I work irregular hours. Can I use my membership at any time?
Some of our membership plans include 24/7 access. Whether you work very early, very late, or on weekends, we have you covered.
What internet access will I have at The Works?
The Works has a dedicated fiber-optic internet connection that we don’t share with neighboring businesses. Stream music, take video calls, and make Wi-Fi phone calls without interruption.
Unlike shared broadband, our dedicated line gives us consistent, symmetrical upload and download speeds. It’s ideal for video conferencing, cloud apps, and large file transfers.
What types of businesses are typical members of The Works?
Our members do all kinds of work, including:
- Sales (tech and otherwise)
- Law
- Test prep (ACT/SAT tutoring)
- Software development and project management
- Architecture
- Mental health
- eCommerce (Amazon, eBay, Etsy)
- Corporate health
- Insurance
- Nutrition and dietetics
- Construction
- Cryptocurrency
- Accounting and CPAs
- Medical billing
Would your business be a good fit? Let’s talk.
What's the atmosphere like? Will it be too loud to conduct business?
Some days are quiet; others are bustling. Traffic changes hour to hour and day to day.
When you need privacy, slip into one of our private phone booths for an important call, a podcast, or a video. Day Pass guests can use them too. We often see telehealth professionals come in just to hold patient appointments.
What is the parking situation at The Works?
Plenty of free parking on both sides of our building.
What are my food and beverage options at The Works?
Coffee, tea, and drinking water are free.
We also have an AI vending machine stocked with soda, iced tea, energy drinks, protein shakes, and sweet and salty snacks.
What businesses are near The Works?
- The Higley Post Office is a 2-minute walk across our parking lot. It’s a little-known way to avoid the long lines at the Val Vista location.
- Wells Fargo is three doors down in our complex.
- Backyard Taco, Dutch Bros, Orangetheory Fitness, and Dunkin’ are across the street.
- Sandoval Karate, Creo School, and Can Dance Studios are also neighbors.
- Epicenter at Agritopia and Air Guitar, an upscale convenience store, are just across the street.
Is The Works the same as WeWork?
No. We’re both coworking spaces, but The Works is locally owned and run by people you’ll actually meet. Read how The Works compares to WeWork.
Can I ride my bicycle to The Works?
Yes. There’s a bike rack near our front entrance. Ride your bike or e-scooter (and bring a lock 😀).
Is membership limited to one business per industry?
I am a so called subtitle.No. Unlike some networking-style coworking spaces, The Works doesn’t offer industry or category exclusivity, as it would be severely limiting for us. Members from any field are welcome, including others in your profession, and many find that’s a great source of collaboration and referrals.
We have several clients in the fields of
- Law (Attorneys)
- CPAs
- Insurance Agents
- Software Engineering
- Sales Reps
- Health Care (Home Health Care, Therapists, Psychiatry, etc)
- Education
- SEO and Digital Marketing Experst
- Trades (Construction, Landscaping, Tree Trimmers, Electricians, Pool Cleaners, Pavers, etc)
Memberships
What membership options does The Works offer?
See all membership plans. Here’s an overview:
- Private Offices: for 1–3 people. Some come furnished with desks and chairs. We often have a waitlist.
- Dedicated Desks: a desk of your own in the shared space. Leave your monitors, a file cabinet, and anything else that makes it home base.
- Unlimited: come in any time and sit anywhere (except someone else’s dedicated desk).
- 5-Day Pass: five days of coworking without a monthly membership.
- Day Pass: work here for a few hours or a full day, no membership needed. Perfect when home has construction, house guests, or an internet outage.
- Virtual Mail: also called a virtual office. Use The Works as your business address. We’ll receive your Google Business Profile verification postcard and let you know when it arrives, and we accept deliveries Monday–Friday, 8:30 a.m.–4:30 p.m.
How long does a membership to The Works last?
Memberships are month-to-month with 30 days’ notice to cancel, similar to most gym memberships.
Prefer occasional use?
- Day Passes let you work here for a day or a few hours with no membership. It’s a great way to try us out.
- 5-Day Passes give you five days to use within 90 days.
- Conference rooms can be booked by the hour or the day.
Meeting Rooms
How do I book a conference room if I'm not a member?
Anyone can book one of our conference rooms online. No membership required.
The Higley Room seats up to 10, but 8 is the comfortable maximum if everyone has a laptop out. It has a large-screen TV for presentations and whiteboards on two walls.
The Ray Room is best for up to 4 people. It’s popular for interviews, depositions, testing, attorney or CPA client meetings, and study sessions. It also has a TV for presentations.
Weekends and after hours: if you haven’t booked with us before, we’ll need to meet you first. Staff won’t be onsite, so we’ll walk you through what you need to know for a smooth meeting.
Questions? Call us at (480) 788-2296 or stop by for a tour.
Do I need to be a member to book a meeting room?
No. Our meeting rooms are open to the public. Book a meeting room online.
Do you accept walk-ins for meeting rooms?
Yes. If a room is free, you can book it onsite Monday–Friday from 8:30 a.m. to 4:00 p.m. (excluding US holidays). It’s best to check availability before you come.
Can I book recurring meetings?
Yes. You can book up to 10 sessions at once, up to 180 days in advance. All sessions are charged at checkout.
Need to cancel one date? Cancel at least 24 hours before it starts and we’ll refund that session. Your other dates stay booked. You can cancel in your member account or by phone, text, or email.
Day Passes
What is a Day Pass?
A Day Pass (sometimes called a “hot desk”) gives you one day at The Works.
- Sit at any open desk.
- Coffee, tea, water, internet, and call booths are included.
- Book online or just walk in and buy one when you arrive.
- Valid Monday–Friday, 8:30 a.m.–4:30 p.m. (excluding US holidays).
- Fast, reliable internet and plenty of free parking.
What is a 5-Day Pass?
A 5-Day Pass gets you five Day Passes at a discount, to use within 90 days.
- Sit at any open desk.
- Coffee, tea, water, internet, and call booths are included.
- Buy your 5-Day Pass online.
- Valid Monday–Friday, 8:30 a.m.–4:30 p.m. (excluding US holidays).
Need 10 or 15 days? Buy two or three 5-Day Passes. Need even more? See our monthly memberships.
Can I use a second monitor with a Day Pass?
Yes. We keep extra monitors for Day Pass guests, so we almost always have one available. You’re also welcome to bring your own.
Do you accept walk-ins for Day Passes?
Yes. Just show up and buy your Day Pass onsite, Monday–Friday starting at 8:30 a.m. (excluding US holidays). Skip the coffee shop on the way in. We have coffee waiting.
Virtual Offices & Mail
What Virtual Mail options are available?
Members with a Dedicated Desk or Private Office receive mail at The Works at no extra charge.
Not a member? A Virtual Office Membership gives you The Works’ street address as your business address. We accept mail and packages on your behalf and notify you when they arrive. You can pick them up in person, or ask us to scan, forward, or shred your mail.
Prefer to manage your mail entirely online? We also partner with three virtual mailbox providers: iPostal1, PostScan Mail, and Anytime Mailbox.
Still have questions?
Call (480) 788-2296, email hello@theworksgilbert.com, or stop by Monday–Friday, 8:30 a.m.–4:30 p.m.